At 1plus, your privacy is not an afterthought — it's built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
Here's a plain-language summary of the six core privacy commitments 1plus makes to every player on the platform.
All personal data stored by 1plus is protected using 256-bit SSL encryption — the same standard used by Philippine banks. Your passwords are hashed and never stored in plain text under any circumstances.
1plus does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform, verify your identity, and improve your gaming experience.
We only collect the data we actually need. 1plus follows a data minimization principle — if a piece of information isn't necessary for account management, compliance, or security, we don't ask for it.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data. 1plus honors these rights fully and promptly.
Receiving 1plus promotional emails or SMS is always optional. You can opt out of marketing communications at any time through your account settings or by contacting our support team — no questions asked.
1plus complies with the Philippine Data Privacy Act (RA 10173) and applicable PAGCOR data handling guidelines. Our data practices are reviewed regularly to ensure ongoing compliance with Philippine law.
This Privacy Policy ("Policy") describes how 1plus ("we," "us," "our," or "the Platform"), accessible at https://1plus.asia, collects, uses, stores, discloses, and protects the personal information of users ("you" or "your") who access or use the 1plus online gaming platform in the Philippines.
This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By registering an account or using any service on 1plus, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy applies to all personal data collected through the 1plus website, mobile-optimized platform, customer support channels, and any other touchpoints through which you interact with 1plus.
1plus collects personal data that is necessary for the lawful operation of the platform, fulfillment of regulatory obligations, and delivery of a safe and personalized gaming experience. The categories of personal data we collect include:
1plus does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where explicitly required by applicable law or regulatory authority.
1plus collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document upload, support contact forms, withdrawal requests |
| Automated collection | Cookies, server logs, session tracking, device fingerprinting for fraud prevention |
| Third-party verification | Identity verification providers, payment processors (GCash, Maya, partner banks) |
| Regulatory sources | Watchlists, sanctions databases, and AML screening tools as required by Philippine law |
Where data is collected from third-party sources, 1plus ensures that such collection is lawful and that the third party has the appropriate authority to share the data with us.
1plus processes your personal data only for specific, legitimate purposes. The table below outlines the primary purposes for which your data is used and the legal basis for each:
| Purpose | Legal Basis |
|---|---|
| Account registration and identity verification (KYC) | Contractual necessity; legal obligation |
| Processing deposits and withdrawals | Contractual necessity |
| Fraud detection and prevention | Legitimate interest; legal obligation |
| Anti-money laundering (AML) compliance | Legal obligation under Philippine law |
| Responsible gaming monitoring and intervention | Legal obligation; legitimate interest |
| Customer support and dispute resolution | Contractual necessity; legitimate interest |
| Sending promotional offers and bonuses | Consent (opt-in only) |
| Platform analytics and service improvement | Legitimate interest |
1plus will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
The 1plus platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze platform usage. A cookie is a small text file placed on your device when you visit the platform.
You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling essential cookies may prevent you from accessing certain features of the 1plus platform, including account login and game play.
1plus retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our internal data disposal procedures.
1plus implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While 1plus takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact our support team immediately and change your password without delay.
As a data subject under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 1plus:
| Right | What It Means |
|---|---|
| Right to be Informed | You have the right to know what personal data we collect and how it is used — which is the purpose of this Policy. |
| Right to Access | You may request a copy of the personal data 1plus holds about you at any time. |
| Right to Correction | You may request correction of any inaccurate or incomplete personal data in your account. |
| Right to Erasure | You may request deletion of your personal data, subject to our legal retention obligations. |
| Right to Object | You may object to the processing of your data for direct marketing purposes at any time. |
| Right to Data Portability | You may request a structured, machine-readable copy of your personal data for transfer to another service. |
| Right to Lodge a Complaint | You may file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your rights have been violated. |
To exercise any of the above rights, please contact the 1plus Data Privacy Officer using the contact details provided in Section 12 of this Policy. We will respond to all verified requests within fifteen (15) business days, as required by Philippine law.
The 1plus platform is strictly intended for users who are at least 21 years of age, in accordance with Philippine law governing casino-style gambling. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data in question, and report the matter to the appropriate regulatory authority where required. If you believe a minor has registered on the 1plus platform, please notify our support team immediately.
21+ Only. Gambling is strictly for adults. If you are a parent or guardian and believe your child has accessed the 1plus platform, contact our support team right away. We take underage access extremely seriously.
1plus reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify you by posting a prominent notice on the platform and, where appropriate, by sending a notification to your registered email address.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how 1plus protects your personal data. Your continued use of the platform following the posting of any changes constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 1plus, please contact our designated Data Privacy Officer (DPO). Our DPO is responsible for overseeing compliance with the Philippine Data Privacy Act and this Policy.
Data Privacy Officer — 1plus
Email: [email protected]
Support: [email protected]
We aim to respond to all data privacy requests within 15 business days. For urgent account security matters, please use the in-platform live chat.
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. This Policy was last updated in January 2026 and is effective immediately upon publication at https://1plus.asia/privacy-policy.
Now that you know how we protect your privacy, explore everything 1plus has to offer — from live casino tables to slots, bingo, and more. Safe, fair, and built for Filipino players.
21+ only · Play responsibly · Data protected under RA 10173