Player Wellbeing

Responsible Gaming at 1plus

Gaming on 1plus should always be fun — never stressful, never harmful. We've built a full set of tools and resources to help every Filipino player stay in control, play within their means, and recognize when it's time to step back.

"Gambling is addictive. Know when to stop."

This Platform Is For Adults Only — 21+ Required

Under Philippine law, participation in casino-style gambling is restricted to individuals who are at least 21 years of age. 1plus strictly enforces this requirement through mandatory age verification during registration. If you are under 21, please do not attempt to register or use this platform.

Our Commitment

What Responsible Gaming Means at 1plus

At 1plus, responsible gaming isn't just a checkbox — it's a core part of how we operate. We believe that every player in the Philippines deserves a gaming environment that is fair, transparent, and safe. That means giving you real tools to manage your play, not just a page of disclaimers.

Responsible gaming means playing for entertainment, not as a way to earn income or escape problems. It means setting limits before you start, not after things go wrong. It means knowing the odds, understanding that the house always has an edge, and treating every session as a leisure activity — the same way you'd treat a night out in Makati or a weekend trip to Cebu.

1plus is committed to providing every registered player with access to deposit limits, session reminders, cooling-off periods, and full self-exclusion options. These tools are available 24/7 through your account settings, and our support team in Manila is always ready to help.

"Gambling is addictive. Know when to stop." — This is not just a tagline. It's a reminder we take seriously on every page of the 1plus platform.

21+
Strict Age Verification

Every 1plus account requires age verification before any real-money play is permitted. We use government-issued Philippine ID checks to confirm all players are 21 or older.

Player-Controlled Limits

Set your own daily, weekly, or monthly deposit limits directly from your 1plus account settings. Limits take effect immediately and can only be increased after a 24-hour cooling-off period.

Self-Exclusion Available

Need a longer break? 1plus offers self-exclusion periods from 30 days up to permanent closure. Once activated, your account is locked and cannot be reopened during the exclusion period.

Safety Tools

Your Responsible Gaming Toolkit

Every 1plus player has access to these built-in tools — no need to call support, no waiting period to activate them.

Deposit Limits

Set a maximum amount you can deposit into your 1plus account per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect instantly; raising it requires a 24-hour review period.

Session Time Limits

Set a maximum session duration so 1plus automatically logs you out after a set number of minutes or hours. You'll receive an on-screen reminder 10 minutes before your session limit is reached — a simple but effective way to keep track of time.

Cooling-Off Period

Take a short break from 1plus without fully closing your account. Choose a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you cannot log in or make deposits. Your account and balance remain intact for when you return.

Self-Exclusion

For players who need a longer or permanent break, 1plus offers full self-exclusion. Choose from 3 months, 6 months, 1 year, or permanent exclusion. Once activated, your account is immediately locked and all marketing communications are stopped.

Loss Limits

Set a cap on how much you're willing to lose in a given period on 1plus. Once your loss limit is reached, you'll be locked out of real-money play for the remainder of that period. This tool is especially useful for players who want a hard financial boundary.

Reality Check Reminders

Enable periodic pop-up reminders while playing on 1plus that show you how long you've been playing and your net win/loss for the session. These reality checks help you make informed decisions about whether to continue or take a break.

Step-by-Step

How to Activate Safety Tools on 1plus

Setting up your responsible gaming preferences on 1plus takes less than two minutes. Here's how:

1
Log In to Your 1plus Account

Visit 1plus and sign in using your registered email and password. Make sure you're on the official 1plus.asia domain.

2
Go to Account Settings

Click your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.

3
Select "Responsible Gaming"

In the settings menu, find the "Responsible Gaming" tab. This is where all your safety tools — deposit limits, session limits, cooling-off, and self-exclusion — are managed.

4
Choose and Activate Your Preferred Tool

Select the tool you want to activate, enter your preferred limit or duration, and confirm. Most tools take effect immediately. You'll receive a confirmation email to your registered address.

5
Contact Support If You Need Help

If you're having trouble activating any responsible gaming tool, or if you need to request self-exclusion urgently, contact the 1plus support team via live chat. We're available 24/7 and will process your request immediately.

Self-Assessment

Is Your Gaming Still Under Control?

Answer these questions honestly. If you answer "yes" to two or more, it may be time to use one of the 1plus responsible gaming tools or seek support.

Problem Gambling Self-Check
1

Do you find yourself spending more money on gambling than you originally planned, even after telling yourself you'd stop?

2

Have you ever borrowed money, sold belongings, or used bill money to fund your gambling sessions?

3

Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?

4

Have you lied to family members, friends, or colleagues about how much time or money you spend gambling?

5

Do you gamble to escape problems, relieve stress, or cope with feelings of depression or anxiety?

6

After losing money, do you feel a strong urge to return and "chase" your losses as soon as possible?

7

Has gambling caused problems in your relationships, work, or studies in the past 12 months?

If you answered "yes" to two or more questions, please consider activating a cooling-off period or self-exclusion on 1plus, and reach out to a professional support service. "Gambling is addictive. Know when to stop."

Get Help

Support Resources for Filipino Players

You don't have to deal with problem gambling alone. These organizations provide free, confidential support to Filipinos across the country.

PAGCOR Responsible Gaming Program

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a dedicated responsible gaming program for Filipino players. PAGCOR's program includes player education, self-exclusion registries, and operator compliance monitoring across all licensed gaming platforms in the Philippines.

National Center for Mental Health (NCMH)

The NCMH Crisis Hotline provides free mental health support to Filipinos experiencing gambling-related distress, anxiety, or depression. Available 24/7. Crisis line: 1553 (toll-free within the Philippines).

Gamblers Anonymous Philippines

A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from gambling addiction. Meetings are held regularly in Manila, Cebu, Davao, and Quezon City.

1plus Player Support Team

Our dedicated support team is available 24/7 via live chat on the 1plus platform. If you need to activate self-exclusion urgently, request a deposit limit, or simply talk to someone about your gaming habits, we're here — no judgment, just help.

All responsible gaming tools on 1plus are free to use and available to every registered player. Activating a limit or self-exclusion will never result in account penalties or loss of existing balances. Your wellbeing always comes first.

Play Responsibly
Enjoy 1plus — The Smart Way

Gaming is best when it's fun and in control. Explore everything 1plus has to offer — slots, bingo, fishing games, and live casino — with the confidence that your safety tools are always just one tap away.

21+ only  ·  "Gambling is addictive. Know when to stop."  ·  Play within your means